How do i turn off captions on xfinity

The closed-captioning on the X1 box fails to consistently stay working even though it is physically showing as "ON" in the settings menu. The ONLY way I know of that will temporarily fix this problem is to go back into the settings menu and turn the closed-captioning back OFF and then turn the closed-captioning back ON.

We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning.Plans and Pricing. Check out great deals on Internet bundles. VIEW ALL OFFERSIn today’s digital world, accessibility is a key factor in determining the success of any online platform. As more and more users consume content on various devices, it is crucial ...This help content & information General Help Center experience. Search. Clear searchTo turn the captions off using an XR15 remote control, do the following: Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off .Hi there! Thanks for reaching out to us. In these situations where you do not have the option to turn on Closed Captions in the app, you will need to use your TV's setting for Closed Captioning. If you have an insignia …Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).

Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features?Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...Here's what you need to do: Open the Max app on your device. Select the movie or show you want to watch. Once you're watching something, tap on your screen. Tap the Audio and Subtitles button. It's the speech bubble icon in the top-right corner. Under Subtitles, choose the language you want for your subtitles.Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.In this video I show you how to turn on and off Closed Captioning on the Amazon Fire TV Stick 4K with the Alexa voice remote. I also show you how you can cha...Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...

This help content & information General Help Center experience. Search. Clear searchSupport TV & Streaming. Turn closed captioning (CC) on or off on your non-X1 TV Box. If you have a non-X1 TV Box, you can turn on or off the closed captioning feature in the on-screen guide by following the steps below. If you’re using a TV Adapter, visit How to use the HD TV adapter on-screen guide for support.Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Select the B key on your remote to access Accessibility. Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.

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Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. The Comcast Audio Setup page is displayed ...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Feb 2, 2022 · rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. Step 3. Press the right arrow key to display the track language options. The available options are "English" and "Spanish." English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Highlight "English," and then press "OK/SEL" to disable the SAP audio.My Mom is having the same problem in Bedford, IN. My sister was on the phone with Comcast for over an hour. The CC came back on. They checked the second TV. It was working. They got off the phone and the CC went away immediately. The next call to Comcast had a 90 minute wait. This is not a satisfactory solution.

Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...For the hearing impaired, learn how to turn closed captioning on and off on your TV and where you can find other TV and remote-related tutorials on your TV w...Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ...IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.Feb 4, 2022 · I show you step by how to access the accessibility settings menu and turn closed captioning on or off by going through the settings menu, or using the voice remote button, or by setting up... There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ...To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Feb 15, 2024 · Turning off subtitles on your TV through the settings. First, turn on your TV and find the settings menu. Choose:” General,” then select “Accessibility Menu.”. Next, select “Caption ...

Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...

Apr 2, 2024 · Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this.Using YouTube as an example, when you find a video you want to view with Spanish closed captions, your first step is to click the CC button located on the bottom right side of the screen. It is usually the left-most clickable icon in a series of icons found in this area of the viewable screen. After you click this button, the current subtitling ...You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ...Nov 30, 2023 · Comcast/Xfinity support… You need to fix this sooner than later as I have multiple options for TV i.e. FiOS, third-party streaming apps… Xfinity steam app is very slow to start and there is no way to turn off close captioning. I will just drop Xfinity steam and move on to something else. You can't turn this on or off. Learn more about CC.Jan 18, 2024 ... Best deal on 5-star rated bluetooth headphones anywhere: https://amzn.to/3Ry41vo.Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc.

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On the website: Play a video with subtitles enabled, then click the speech bubble icon > Click off . In the app: Play a video with subtitles enabled, then press the menu button on your remote > Subtitles > English [CC] > Off . If subtitles don’t stay off permanently (although they should), logging out of the Amazon site or reinstalling the ...3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, and ...1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. …Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.While playing your favorite show or movie in the app , tap the screen to view available options and select the "Audio & Subtitles" option. In the "Subtitles" section, choose "Off." Then, at the bottom, tap "Apply." Re-enabling subtitles is as easy as repeating the process but choosing the language you want to see subtitles in.Sign into your account using your Xfinity ID and password. Select Connect, then select See Network and then scroll down to select Advanced Settings (under More ). From there, select Xfinity WiFi Hotspot. Slide the toggle to the right to enable your public hotspot and to the left to disable it.While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.Solution. #2. Power off the comcast box, leaving the tv on. Press "Menu" on the Comcast remote. When the service menu comes up, nudge the CC option to CC1. Hit "menu" until the screen goes black, then power on the box. I guess they couldn't be bothered to make a key for that.Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript.Subscribed. 41. 7.4K views 2 years ago. In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility...1. Have your Cable or Satellite TV account login information ready, this is usually just a user name and password. If you don’t know what this is, contact your service provider. 2. Find your service provider from our list. If you are having problems seeing your TV provider, please select “view all” for an alphabetical list. 3. ….

While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.Nov 27, 2022 ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps!Nov 23, 2022 · In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn... Apr 2, 2024 · Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to select it. Use the up and down arrows to navigate the Settings. Find the Closed Caption menu and select it with the Enter button.In today’s digital age, streaming platforms have become a primary source of entertainment for many people. With a plethora of options available, it’s essential for streaming servic...1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to …Xfinity Stream App. Xfinity Community Forum. Xfinity Apps How do i turn off captions on xfinity, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]