How to turn off captions xfinity

Nov 30, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.

Learn how to turn closed captions on and off on your XFINITY High Definition or Standard Definition set top box. This video features American Sign Language (...Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.24.6K Messages. 4 years ago. @l_gregory2011 wrote: That is what I am saying. The closed caption on the gear setting is being automatically turned on. I have to turn it off for each show. See the next reply form Metro11. It did not happen until that last IOS app update. That is why I think it is a bug in the app.Tap on the “text bubble” (subtitles) button and turn the subtitles “On” or “Off.”. It’s the same on Android, it’s very simple: Open the “Android Peacock TV app” and launch the content you want. Pull up the playback options with your finger. Tap on the “text bubble” (subtitles) button and turn them “On” or “Off.”.During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. This will allow you to turn Subtitles on or off, and select the language of the Subtitles. You may need to press the enter button on your remote control or similar on a games controller to access this menu.

Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Jan 28, 2024 ... Every time I turn on my TV closed captioning automatically starts up. My TV is set to off closed captioning. The only way to get rid of it ...To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee.rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in …Updated. 3 years ago. 6.4K. 2. 0. 2. Responses. Accepted Solution. MNtundraRET. +36 more. Gold Problem Solver. •. 5.9K Messages. 3 years ago. While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. 0. 1. Accepted Solution.

24.6K Messages. 4 years ago. @l_gregory2011 wrote: That is what I am saying. The closed caption on the gear setting is being automatically turned on. I have to turn it off for each show. See the next reply form Metro11. It did not happen until that last IOS app update. That is why I think it is a bug in the app.Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.To turn off Captions, click again. Turn default setting to on or off. Click your profile picture . Click Settings . From the left-hand menu, click Playback and performance. Check or uncheck Always show captions. Check or uncheck Include auto-generated captions (when available). This option turns on or off automatic captions for videos that don ...Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options

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Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream Portal; Accessibility Options in Xfinity Stream App for Apple Devices; Accessibility Options in the ...CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off.Feb 23, 2023 · Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show. Feb 23, 2023 · Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show.

Jul 15, 2021 · While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. Fast video to help turn on and off closed captioning on an X1 ComcastXfinity Cable boxOpen Settings from the Roku home screen. Go to Accessibility, then select Captions style. Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available.To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...How to Turn on Closed Caption. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off.Troubleshooting issues with audio or captions and subtitles. If it turns out that we don’t have the audio language, captions, or subtitles you’re looking for, you can let us know through our feedback form at the bottom of the page. If you notice any errors with audio, captions, or subtitles while streaming, try the troubleshooting steps below:Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.

To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...

Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ...Learn How to Turn off Closed Captioning on Comcast Xfinity. Follow our step-by-step guide to customize your viewing experience today.To change your preferred audio language in the portal settings: On any Xfinity Stream portal page, click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Language. On the Language page, click your preferred SAP language. That's it!To turn on audio descriptions, click an option under the “Audio” category. To turn either feature off, just click the option again. Xbox . There are two ways to turn on closed captions. While streaming live TV: Press on the View button on your controller to enable closed captions. While streaming video on demand or live TV:A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo...Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.

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Jun 7, 2021 · The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of... Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show.Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Settings page. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say “Settings.”. See the guide below for more information on each ...May 31, 2022 · rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ... 41. 7.4K views 2 years ago. In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility settings menu...We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning.To turn on closed captions on your Cox Contour Receiver 2: While watching TV, press the Down arrow on your remote to view the closed captions shortcut. Press OK to turn captions on or off. To format closed caption on your Cox Contour Receiver 2: Make sure captions are turned ON before following the steps below. Press the Down arrow on your remote.When it comes to purchasing a clear caption phone, reading reviews can be an essential step in the decision-making process. However, not all reviews are created equal, and it’s cru... ….

In today’s digital age, television plays a vital role in our lives, providing us with entertainment, news, and valuable information. However, not everyone can fully enjoy the conte...Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features?To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.To access Accessibility Settings: 1. Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. 2. Press OK or the center button between the arrows to toggle CC On or Off. 2.1. If choosing On, then proceed to Closed Captioning Optionsand select your preferred … See moreSep 24, 2021 ... A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ... How to turn off captions xfinity, 3. Enable Closed Captions: Once you are in the Accessibility or Closed Captions menu, you'll find the option to enable or disable closed captions. Toggle the feature to "On." 4. Adjust Caption Settings (if available): Some Comcast set-top boxes offer additional closed caption settings, such as text size, font, color, background, etc., Learn how to turn closed captions on and off on your XFINITY High Definition or Standard Definition set top box. This video features American Sign Language (..., Jul 6, 2020 · How to turn caption on and off with the voice remote , Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a …, Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. References. Tips. Writer Bio. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box., To change your preferred audio language in the portal settings: On any Xfinity Stream portal page, click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Language. On the Language page, click your preferred SAP language. That's it!, Download Article. 1. Open the Disney+ app. It has a blue icon with the Disney logo. Use your TV remote to select the Disney+ app on your smart TV or game console. This method works on most smart TVs and streaming boxes, except for Roku, Google Chromecast, and some Samsung TVs. 2. Select a movie or TV show., Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting). , Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Audio: Under Audio, choose a language (to turn off narration, choose your preferred language). Press the back button to save your changes., Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. References. Tips. Writer Bio. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box., In today’s digital age, streaming platforms have become a primary source of entertainment for many people. With a plethora of options available, it’s essential for streaming servic..., The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. , Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning., To disable subtitles on Netflix's website, access your favorite show or movie on the site and play it. While the media is playing, in Netflix's bottom bar, click "Audio & Subtitles" (a chat icon). In the open menu, from the "Subtitles" section, select "Off." If you decide you want subtitles again, simply repeat the process but select the ..., Choose the “Off” or “Disable” option to turn off the subtitles. Enjoy your sports content without subtitles. Option 2: Disabling subtitles on the ESPN Plus mobile app: Launch the ESPN Plus mobile app on your smartphone or tablet. Login to your account. Navigate to the sporting event or show you wish to watch., Learn How to Turn off Closed Captioning on Comcast Xfinity. Follow our step-by-step guide to customize your viewing experience today., 1. Open the Prime Video app on your iPhone, iPad, or Android device. Start the movie or show that you'd like to turn on subtitles for. 2. Tap on the speech bubble icon in the top-right corner. 3 ..., In today’s digital age, television plays a vital role in our lives, providing us with entertainment, news, and valuable information. However, not everyone can fully enjoy the conte..., rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in …, 1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine., The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of..., Feb 10, 2023 ... We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices., Feb 2, 2022 · rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. , Off-captions do not appear. How to turn off Subtitles on ESPN Plus on Firestick. Play your video on Fire TV. Select the subtitles (CC) icon. … Navigate to the subtitles icon on the Fire TV remote and click on it. The screen will automatically turn black, which means the subtitles have been turned off. How to turn off closed captioning on …, Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ..., To disable subtitles on Netflix's website, access your favorite show or movie on the site and play it. While the media is playing, in Netflix's bottom bar, click "Audio & Subtitles" (a chat icon). In the open menu, from the "Subtitles" section, select "Off." If you decide you want subtitles again, simply repeat the process but select the ..., Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ..., Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings. , Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message., Feb 6, 2022 · Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off. , Turn Subtitles On/Off from an Android or iPhone Outside USA. Here is how to put subtitles on Paramount Plus on Android or iPhone outside USA, follow these steps: Open the ExpressVPN app and connect to the New York server. Launch the Paramount Plus app and select the hamburger icon. Tap the menu button., This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ..., Choose the “Off” or “Disable” option to turn off the subtitles. Enjoy your sports content without subtitles. Option 2: Disabling subtitles on the ESPN Plus mobile app: Launch the ESPN Plus mobile app on your smartphone or tablet. Login to your account. Navigate to the sporting event or show you wish to watch.