Lorex cloud app not working

To change your Lorex default password: Log in to the Lorex website and click on the "My Account" tab. From there, click on the "Change Password" link. Enter your current password and then enter your new password twice for confirmation. Once you have entered your new password, click the "Save Changes" button, and your password will ...

If you have recently changed your network router and your IP cameras are not connecting, check the IP settings in either your camera or your connected DVR / NVR. To reset the IP settings: To power cycle your IP camera, please power off and disconnect the power source for approximately 30 seconds. Reconnect, and power on the IP camera.First, ensure that the microphone on your camera is enabled and not blocked by any physical obstructions. If the microphone is working properly, check your network connection and signal strength. Weak or inconsistent Wi-Fi can cause disruptions and loss of audio. Additionally, make sure that the firmware on your Lorex camera is up to date, …Launch the Lorex App. Tap icon above the channel thumbnail on the Devices screen. Tap Motion Detection Settings. Tap icon to enable Person Detection. Tap again to disable Motion/Animal/Vehicle Detection. To view all Person detection recordings: From the device Live View, tap Timeline to reveal all events on the timeline bar.Installed on 2 android phones and working OK. On the box I use the HDMI cable provided. Everything was working great and we are happy with product. While trying to clear up the night images I changed the resolution higher than 1080p TV is capable of and rebooted box as directed. Now the TV does not recognize the lorex box. Phones still work OK.Follow these steps to link your Amazon Alexa account directly within the Lorex App: Launch the Lorex App. Tap the settings icon () then find Amazon Alexa. Tap Allow Alexa. Link your account with Alexa. Congratulations! You are now ready to use Alexa to control your Lorex security camera system. Created: 2019-05-15 20:31:18.If the audio is not working on your Wireless Home Monitor: Ensure that the protective film is removed from the camera lens. Ensure that the monitor volume is not muted. A mute icon () will be visible on the screen if the volume has been muted. Turn the monitor volume up using the volume buttons on the side of the unit. Location will vary by model.

NOTE: To find the location of the Reset button on your camera, check this article. Step 2. Launch the Lorex App app, then tap Device Settings. Step 3. Scroll down and tap Wireless Network. Step 4. Tap Next. Step 5. When prompted to join the temporary Wi-Fi network, tap Join.Lorex Cloud App . Used by Lorex's professional line of IP Security Camera Systems. Learn More. Lorex Cirrus App . Used by Wire-Free Security Systems that include an NVR or DVR. Learn More. Live View & Playback . Lorex apps allow you to stay connected to your security device or system from virtually anywhere in the world. See exactly what your ...Rebooting the NVR. Rebooting each camera. Force stops of the app and reboots of the phone. Clearing the cache and app data. De-registering the device (NVR) from the app and re-adding it. Still nothing shows in events. Prior to the force stop and clearing cache and app data, there were hundreds in "events" but they all ended yesterday around the ...If not, you will get a message that you have the latest firmware. IMPORTANT: To receive automatic updates, make sure the box is checked next to Automatically Check for Updates, then click OK. Lorex App. To check if you have the latest firmare on your Lorex App, please follow these steps: Step 1. Launch the Lorex App app. Step 2.Lorex Home App Video Playback Not Working. Has anyone noticed since the iOS 16 update that the Lorex Home app won’t play video at all or at the very most, sporadically? I get …Uninstall App. If your Lorex Cloud app is not working properly, you may need to uninstall it and reinstall it. Uninstalling the app is a relatively simple process. First, open your device’s app store. Then, search for the Lorex Cloud app and tap on it. Once you’re on the app’s page, tap the Uninstall button.Disconnect and reconnect the Ethernet cable for your system. There may be a Wi-Fi connection issue. Restart your Fusion recorder and search for your Wi-Fi device again. Ensure that you are connecting a Fusion compatible Wi-Fi camera or accessory. Only Lorex Fusion Wi-Fi cameras and accessories can connect to the Lorex Fusion recorder.Client Software for PC / Mac | LOREX Support

Connect your DVR / NVR to the new router using an Ethernet cable. Power cycle your DVR / NVR. To power cycle, power it off (if applicable) and disconnect the power source for approximately 30 seconds. Reconnect, and power up the DVR / NVR. Your DVR / NVR will obtain a new IP address so that it is communicating with the network.Apps & Remote Access; Find your product; Manuals & Downloads; Support Articles; Warranty; Video Guides; Apps. Lorex (previously Lorex Home) Lorex PRO; Lorex Cloud; Lorex Cirrus; PC/MAC client; Find compatible apps; Buy Lorex. Lorex Store; Deals; Shop all Products; Solutions for BusinessFLIR Cloud App Baby Monitors Lorex Secure FLIR Secure App ... Two-way talk not working. Use the Lorex app specified in your NVR documentation to activate two-way talk. Tap from the camera's live view, then speak into the microphone on your mobile device. Tap again when finished speaking.Display: Horizontal lines / noise on the monitor. If you are experiencing horizontal lines or noise on your display monitor, it may be related to issues with your HDMI or VGA cable connections, or port connections. To... Learn More >. DVR / NVR: System continuously restarting.

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Learn More. LOREX CLOUD APP A professional app for professional security camera systems. Lorex Cloud keeps you connected no matter where life takes you. Live Viewing, Playback & Event Timelines Motion Notifications, Settings & Zones Customize Camera Settings & Movements Save Important Videos & Snapshots Nocturnal S.To configure motion detection: From the Live View display, right-click to open the Quick Menu, then click Main Menu. Click , then click EVENT. Select a channel to configure motion detection for. Check to enable motion detection on the selected channel. Click Setup next to Area to configure which areas of the image will be enabled for motion ...I bought the N841A8 model which came with four (4) 4K cameras. I had a hiccup with it in the past in terms of smart motion detection not working, but it ended up being resolved. Recently, I've noticed that it doesn't use smart motion detection (people vs. vehicles) anymore, and just gives me event updates in the app for general motion.Lorex App Lorex Cloud Smart Home Lorex Fusion Google Home ... If your email notifications are not working, check your email configuration settings, DVR / NVR email settings, and DVR / NVR TCP / IP settings.Lorex Cloud Smart Home Lorex Fusion Google Home Amazon Alexa Passwords and Accounts ECO Series - Accounts and Passwords ... Lorex Secure / FLIR Secure App: RapidRecap not working RapidRecaps can be ordered through the Lorex Secure / FLIR Secure app or by using the FLIR Secure web portal. ...To configure motion detection: From the Live View display, right-click to open the Quick Menu, then click Main Menu. Click , then click EVENT. Select a channel to configure motion detection for. Check to enable motion detection on the selected channel. Click Setup next to Area to configure which areas of the image will be enabled …

The Lorex Home app, as available in the Apple TV App Store for me, is of version 1.0 from 2019, as shown on the app Details page in the App Store app.This Apple TV app edition seems to not get the same attention as the mobile app for iPhone (last update August 2023). You will have to contact Lorex about any support regarding their apps. Each app publisher is responsible for their own apps.Cumbersome. "New" is not always better, "Lorex Cloud" is a far superior app, just needs connectivity updates like this app has. Real dissapointment. I have purchased many systems online and from Costco. If this is where the app is headed, I sadly won't be purchasing anymore. The app is everything for a camera system.To play back a recorded video: Launch the FLIR Cloud app on your smartphone or tablet. Tap the Menu icon ( ) on the top-left corner of the Home screen, then tap Playback. Tap the Plus icon () on a channel to open the Device List, then tap a camera from the list. Select the date you would like to view, then tap OK.google_logo Play. Games. AppsLNZ81P25, PTZ Series, P25 - 4K IP Wired Camera with 25x Zoom and IK10 Vandal-Proof Rating: Lorex Cloud App The following article provides instructions on how to control your your Pan-Tilt-Zoom Camera from the Lorex Cloud app. Control the movement of your PTZ camera and access preset controls from...Check out our 32-Channel Nocturnal Systems for premium surveillance and always know what's going on with the Lorex Cloud app. Available on iOS and Android, the Lorex Cloud mobile app allows you to control and view your entire security system from anywhere in the world, and anytime.The Lorex Home app, as available in the Apple TV App Store for me, is of version 1.0 from 2019, as shown on the app Details page in the App Store app.This Apple TV app edition seems to not get the same attention as the mobile app for iPhone (last update August 2023). You will have to contact Lorex about any support regarding their …First, ensure that the microphone on your camera is enabled and not blocked by any physical obstructions. If the microphone is working properly, check your network connection and signal strength. Weak or inconsistent Wi-Fi can cause disruptions and loss of audio. Additionally, make sure that the firmware on your Lorex camera is up to date, …On your recorder, go to Main Menu > Settings > System > Upgrade. Step 6. In the Upgrade settings, click USB Upgrade. Step 7. In the popup window, select the firmware that you have previously downloaded for your recorder. NOTE: Make sure to select the file with .bin extension. See image below. Step 8.Lorex Secure / FLIR Secure App: RapidRecap not working. RapidRecaps can be ordered through the Lorex Secure / FLIR Secure app or by using the FLIR Secure web portal. Recap videos summarize up to 12 hours of recorded video for rapid review. Different options are available depending on your FLIR Cloud subscription plan.

Lorex Cloud is a security camera application that allows users to view and manage their security camera footage from a remote location. The app is available for both iOS and Android devices, and it is free to download and use. This offers a variety of features that allow users to view their footage in real-time, playback recordings, receive ...

Please log into your Lorex account to continue. - cloud.lorex.com ... Lorex83K views 4 years ago. Our Lorex Cloud security camera app makes monitoring your Lorex security system easy. Available for iOS® and Android™, Lorex Cloud is packed full of …Reset Camera: If none of the above steps work, you can reset the camera to its default settings. To do this, access the main menu of the device by pressing and holding the “Menu” button on your camera’s remote control until the menu appears on your screen. Navigate to System Settings and select “Reset to Default.”.bigjonxiii. My issue was playback only. Cameras were online and live view was working. I did a factory reset a couple of times and that never fixed the issue. Lorex did a firmware update and that fixed the issue. Now I have an issue with my Lorex doorbell and it looks like it has astigmatism and all lights give a terrible glare.Lorex Cloud‎ App. Front Matter. 1 Getting Started. 2 Lorex Cloud‎ Setup (For Recorders) 3 Live View Interface. 3.1 Activating Deterrence Features Manually (Deterrence Cameras Only) 4 Device Manager. 5 Managing Device Settings. 5.1 Video Detect. 5.1.1 Configuring Motion Detection. 5.1.2 Configuring Video TamperingI found the manual! From within the Lorex Cloud PC app, click the little person icon in the upper-right area, and then click "Help Manual." It's certainly a bit out of date as it refers to the system as "Smart Professional Surveillance System" rather than "Lorex Cloud" (which is a weird name anyhow), but seems to have the pertinent information.Mar 6, 2022 ... Open App. Read more: http://www ... Never a problem with my Lorex... Way better ... Lorex Security Camera Surveillance System Unbox, Review, ...

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The system supports Lorex HD audio cameras, which transmit audio through the same coax cable used for video connection. The system can also record one audio channel using the AUDIO IN... Set preferences for motion detection on each channel, and select channels you want to enable smart Person/Vehicle detection on.If you cannot connect to your cameras using an LTE or IPv6 connection, switch to a 3G connection. If you are using a device ID through your mobile plan, set up a Dynamic Domain Name System (DDNS) to eliminate the need to pass through the Stratus / FLIR Cloud servers. TIP: If you have a limited data plan, please ensure you are closing …Basic App Features. All Lorex apps have a similar feature set that allows you to conveniently monitor faster and smarter: Collection NVRs, and Analog DVRs. Learn More. Collection NVRs, and Anglog DVRs. Learn More. Used by our latest N884 Series NVRs for seamless control of your professional security systems. Learn More.Lorex Secure / FLIR Secure App: RapidRecap not working. RapidRecaps can be ordered through the Lorex Secure / FLIR Secure app or by using the FLIR Secure web portal. Recap videos summarize up to 12 hours of recorded video for rapid review. Different options are available depending on your FLIR Cloud subscription plan.Tap the Lorex Cloud icon to open the app. Tap Live view icon then device list icon. Tap DVR/NVR/IP Camera. Configure the following: Register Mode: Select Device ID. Name: Choose a name for your system of your choice. Device ID: Tap the QR code icon () and line up the QR code on the top of your system using the camera on your mobile device.May 17, 2018 · To set up the Lorex ECO Stratus app: Launch the Lorex ECO Stratus app on your iPad or iPhone. Tap Device Manager, then tap the Plus icon () for iPad, or tap the Gear icon ( ), then tap the Plus icon () for iPhone. Enter the following information: Name: Enter a Name of your choice to identify the DVR. Login Type: select IP / Domain or Device ID. Follow these quick steps to get started and get the most out of your cloud storage! Before you sign up: Ensure that your... Learn More >. Lorex Cloud Storage: Frequently Asked Questions. The following FAQ article answers many of the general questions about the Lorex Cloud Storage. Where applicable, the FAQ includes links to articles where you ...If you have recently changed your network router and your IP cameras are not connecting, check the IP settings in either your camera or your connected DVR / NVR. To reset the IP settings: To power cycle your IP camera, please power off and disconnect the power source for approximately 30 seconds. Reconnect, and power on the IP camera.The system supports Lorex HD audio cameras, which transmit audio through the same coax cable used for video connection. The system can also record one audio channel using the AUDIO IN... Set preferences for motion detection on each channel, and select channels you want to enable smart Person/Vehicle detection on.Absolutely not! Lorex Cloud Storage is an add-on which provides you with even more security for your existing cameras. ... as well as the latest version of the Lorex app. For other support articles, please refer to "Getting started with Lorex Cloud Storage". by: Lorex Technology. by: Lorex Technology. Created: 2023-10-26 17:07:42. Last update ... ….

After downloading the app, you can smoothly install Lorex Cloud on Windows 10. Begin with running the downloaded setup file and following the on-screen instructions. Once installed, this application will integrate seamlessly into your Windows system, allowing you to fully utilize the Lorex Cloud's advantageous features.Lorex Cloud Client for Mac Download. Lorex Cloud Client for PC Download. Manuals / Downloads. Select language: Manual - N910 Series - 4K+ Ultra HD 12MP 16 Camera Capable NVR (EN) ... The following article provides both Lorex App and recorder instructions for using Person and Vehicle Detection on your IP security cameras. N910 Series - 4K+ Ultra ...Basic App Features. All Lorex apps have a similar feature set that allows you to conveniently monitor faster and smarter: Collection NVRs, and Analog DVRs. Learn More. Collection NVRs, and Anglog DVRs. Learn More. Used by our latest N884 Series NVRs for seamless control of your professional security systems. Learn More.To setup NVR with Lorex Cirrus App. Download the Lorex Cirrus app by scanning the QR code on your mobile device. Tap to open the menu, then tap Devices. Tap icon on the Device Manager screen to add device. Scan the QR code on your Lorex recorder using the camera on your phone. The QR code may be located on the side or top panel of your recorder ...Client Software for PC / Mac | LOREX SupportCurrently, the Lorex Pro app does not have support for PC or Mac clients, as well as tablets. INTRODUCING LOREX PRO, The ultimate app for seamless control of your professional-grade security systems. With Lorex Pro, designed to be used with our N88-series recorders, you have the power to connect and manage your security systems with ease, right ...If your DVR / NVR fan is not working, it may be due to dust or debris that has built up and stopped the fan from spinning. You can resolve this problem by opening your DVR / NVR and carefully cleaning the fan. ... (Compatible with Lorex Cloud App) Learn more > Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, …If your DVR / NVR fan is not working, it may be due to dust or debris that has built up and stopped the fan from spinning. You can resolve this problem by opening your DVR / NVR and carefully cleaning the fan. ... (Compatible with Lorex Cloud App) Learn more > Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, …Audio: FLIR FX intercom not working. If the intercom audio feature is not working on your FLIR FX camera, enable the intercom, and allow a few seconds for the connection to establish.. REMINDER: When using the intercom you may experience a slower than normal response as audio transmission is routed through the FLIR Cloud. … Lorex cloud app not working, Cumbersome. "New" is not always better, "Lorex Cloud" is a far superior app, just needs connectivity updates like this app has. Real dissapointment. I have purchased many systems online and from Costco. If this is where the app is headed, I sadly won't be purchasing anymore. The app is everything for a camera system., If you have connected your DVR / NVR to your network router and it is not getting an Internet connection, or a valid IP address, check your Ethernet cable connection, router port settings, ... (Compatible with Lorex Cloud App) Learn more > Lorex App - Configuring Motion Detection Settings. Learn more > Recommended. Lorex Fusion: Download the ..., Simply go to your app store and search for "Lorex Home. " If an update is available, you'll see an "update" button next to the app. Click on it, and the update will start downloading and installing automatically. Depending on your internet speed, the update may take a few minutes to complete. Once done, open the app, and you'll see ..., If the FLIR FX app is displaying the camera as offline, but the camera still has a solid green cloud, contact Technical Support. If there is a flashing green cloud: The camera is attempting to connect to the Internet. Wait until the LED changes to a solid green cloud, or the amber Direct mode LED (). If the camera switches to an amber Direct ..., If you have forgotten the password for your camera, the quick and easy way to resolve the issue is to perform a hard reset on your camera OR perform the following steps: Launch the Lorex App. Tap icon above the channel thumbnail on the Devices screen. Tap the thumbnail of your device on the Device Settings screen. Tap Device Password., Here's how to use the two-way talk feature. Step 1. Launch the Lorex App app, then tap Device Thumbnail to open the Live View. Step 2. Tap the microphone button, then start talking. NOTE: You will get an on-screen prompt when the microphone is ON. Step 3. Tap the microphone button again to disable two-way talk., Mar 17, 2020 · 3. Reconnect your device to the Lorex App. Once you have powered on your device and restarted your router, you can reconnect your device to the Lorex App. To reconnect to the Lorex App, launch the Lorex App app > tap Settings > Wireless Network > then follow your device’s on-screen connection guide. If your camera still appears offline ... , Launch the FLIR Cloud app on your smartphone or tablet. Tap the Menu icon ( ), then tap Device Manager. Tap the Plus icon ( ). From the Add Device screen, tap DVR/NVR/IP Camera. Enter the following login information: Name: Enter the device Name of your choice to identify the DVR / NVR. Device ID: Enter the device ID located on the …, Lorex Desktop Software for Mac and PC. The Lorex desktop software allows you to access and monitor your security system on a PC or Mac. We have two desktop software: Lorex Cloud Client and Lorex Client 13. Alternatively, you can also access and monitor your security system using your mobile device., Lorex Cloud; Lorex Cirrus; PC/MAC client; Find compatible apps; Buy Lorex. Lorex Store; Deals; Shop all Products; Solutions for Business; Home Discontinued Products FLIR FX Cameras. ... If the intercom / 2-Way-Audio feature of the FLIR FX app is not working when the smartphone is being used for a telephone call, the smartphone's microphone is ..., Simply go to your app store and search for "Lorex Home. " If an update is available, you'll see an "update" button next to the app. Click on it, and the update will start downloading and installing automatically. Depending on your internet speed, the update may take a few minutes to complete. Once done, open the app, and you'll see ..., To set up the Lorex ECO Stratus app: Launch the Lorex ECO Stratus app on your iPad or iPhone. Tap Device Manager, then tap the Plus icon () for iPad, or tap the Gear icon ( ), then tap the Plus icon () for iPhone. Enter the following information: Name: Enter a Name of your choice to identify the DVR. Login Type: select IP / Domain or Device ID., google_logo Play. Games. Apps, Remote Viewing: Cannot connect to DVR / NVR from a remote location. If you are able to connect to your device ID at home, but not when you are at a remote location, check the firewall settings on your router. Sometimes router firewalls will block communication with devices outside of the local network. To resolve this issue, try port forwarding ..., The audio function is not working. Launch the Lorex App. From the Devices screen, tap a device thumbnail to start live view for a single camera. ... (Compatible with Lorex Cloud App) Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (N841, N842, N843, N844, N861, D862, D871 Series), Wi-Fi Security Cameras. Model Numbers: W282CA Series. Smart, active, and bright - the latest Indoor/Outdoor Wi-Fi Security Camera from Lorex delivers everything you need in a home security camera. As a stand-alone security solution that does not require a recorder, this camera is a quick, but invaluable, asset to help you protect your home., Navigate to your recorder settings > Push Notifications. 2. Disable the push notifications for your affected device. 3. Re-enable notifications and then tap 'Save'. We apologize for any inconvenience and appreciate your patience while we worked to resolve this issue. Thanks, The Lorex Team., Installed on 2 android phones and working OK. On the box I use the HDMI cable provided. Everything was working great and we are happy with product. While trying to clear up the night images I changed the resolution higher than 1080p TV is capable of and rebooted box as directed. Now the TV does not recognize the lorex box. Phones still work OK. , Customers running Android 10 may experience connectivity issues with Lorex apps if they have Android’s Data Saver feature enabled. To disable data saver on Android: Open the device Settings screen. , To manually add a device using an IP Address: Launch the FLIR Cloud app on your smartphone or tablet. Tap the Menu icon ( ), then tap Device Manager. Tap the Plus icon () to add the DVR / NVR. From the Add Device screen, tap DVR/NVR/IP Camera. Ensure the Register Mode is set to IP/Domain. Enter the following login information:, To enable automatic triggers: Tap the Settings icon () and then Automatic Triggers. Enable at least one trigger. Tap Save. If you are still not receiving notifications, check that notifications are enabled in your phone or tablet settings for the FLIR FX app and that your phone or tablet is not in Do not Disturb or Airplane mode., The following procedures are based on the Windows 10 operating system To set up Lorex ECO Stratus Client: Launch the Lorex ECO Stratus Client software on your computer to open the User login window. In the Login Type drop-down menu, select the Device ID or IP / Domain, and then enter your device ID or IP address., Lorex by FLIR maintains a free DDNS service for customers with compatible products. by: Lorex Technology. by: Lorex Technology. Created: 2018-05-17 14:54:14. Last update: 2018-05-18 14:26:42. ... (Compatible with Lorex Cloud App) Learn more > Recommended. Lorex Fusion: Troubleshooting. Top Reasons Your Lorex Camera May Lose Video or Go Black ..., Check out our 32-Channel Nocturnal Systems for premium surveillance and always know what's going on with the Lorex Cloud app. Available on iOS and Android, the Lorex Cloud mobile app allows you to control and view your entire security system from anywhere in the world, and anytime., In today’s digital age, finding love has become easier than ever before. With the rise of dating apps, individuals can now connect with potential partners from the comfort of their..., If the FLIR FX app is displaying the camera as offline, but the camera still has a solid green cloud, contact Technical Support. If there is a flashing green cloud: The camera is attempting to connect to the Internet. Wait until the LED changes to a solid green cloud, or the amber Direct mode LED (). If the camera switches to an amber Direct ..., If you have forgotten the password for your camera, the quick and easy way to resolve the issue is to perform a hard reset on your camera OR perform the following steps: Launch the Lorex App. Tap icon above the channel thumbnail on the Devices screen. Tap the thumbnail of your device on the Device Settings screen. Tap Device Password., Prerequisite: To link Lorex Sensors to the 2K Video Doorbell on the Sensor Hub, you will need to first set up the Sensor Hub, the Door/Window Sensor and/or Motion Sensor, and the 2K Video Doorbell, all on the Lorex App. Refer to the article Lorex Sensor Hub and Sensors - How to set up for full instructions. Refer to the article Wi-Fi Security ..., Lorex Support Alerts. Lorex Cirrus app connectivity. We recently detected a remote connectivity service issue for some Lorex Cirrus app users of systems (LHA/LHB/LHWF/LNK series). If you have experienced errors while connecting to your system, please reboot your DVR/NVR recorder system. If the issue persists, we appreciate your patience as our ..., If your Lorex camera is not working properly, adjusting the camera settings can help resolve the issue. Here are some steps to follow: Check Detection Settings: To enable or disable motion detection, launch the Lorex Home app and tap on the "Settings" option. Toggle the Motion Detection button to On and tap Smart Detection to configure ..., To configure device settings: Device Name: Tap to modify the device name. Format: Tap to select a storage device (hard drive or microSD card) to format. In the Format screen, tap Format to confirm the selected device and begin formatting. Important: Formatting a storage device will erase all recordings and snapshots., If you are having trouble with Lorex 2 way talk not working, it may be time to reach out to Lorex support. This feature allows for real-time communication between you and anyone in the vicinity of the camera. If you cannot hear or talk to the person on the other end, there may be a problem with the device or network connection., Go to your recorder's system, right-click, and select Info. Open the Lorex Cloud app, navigate to Settings, and choose Device Info. Once you have the Device ID, contact Lorex technical support at 1-888-425-6739. Request a temporary password so that you can access your recorder and reset the password.